✕
Tic Tac Touch

Effective October 15, 2026

Refund Policy

Subscriptions (Premium)

You can cancel anytime from Manage billing. Cancellation stops the next renewal; you keep access until the end of the period you paid for. We don't give partial refunds for unused time, except where the law requires it.

If you were charged for a renewal you didn't intend, email us within 7 days of the charge and we'll refund it if you haven't used Premium since.

One-time purchases (Founding Member, Question Packs)

These unlock digital content right away, so they are generally non-refundable. If you request it within 14 days and haven't used what you bought, we will refund it.

Errors and duplicate charges

Duplicate charges, billing errors, or purchases that never unlocked are always refunded in full.

Banned accounts

Accounts removed for breaking our Terms or Acceptable Use Policy are not eligible for refunds.

How to request

Email info@tictactouch.com with your account email and the charge date. Approved refunds go back to your original payment method in 5–10 business days.

© 2026 The Tic Tac Touch Company, LLC